Terms of service

Minimum Order Requirements

-The minimum order quantity is the release quantity, unless otherwise specified.

Pricing

-The prices quoted are based on full releases within a 6-month period. Orders for lower quantities may incur higher pricing.

Payment Terms

-Orders totaling less than $3,000 require payment via credit card or ACH transfer.
- Payment must be made in full and deposited prior to shipment of materials.
- Net 10 payment terms are available once the following criteria are met, in accordance with Quantum Electronics policy:
- No issues with any orders for 45 days after receiving the last order.
- Invoice has been paid in full.
- At least 7 transactions have been completed.

Delivery Variance

- Quantum Electronics reserves the right to ship a delivery variance of +/- 5% of the contracted quantity for all custom products without prior notification.

Defective Products & Returns

- Allegedly defective products must be returned to Quantum Electronics within 30 days of delivery, along with a written description of all defects.
- Returns will only be accepted if accompanied by a Return Merchandise Authorization (RMA) number issued by Quantum Electronics.
- Unless otherwise agreed upon, the customer is responsible for return shipping.
- If a defective product is accepted for replacement, Quantum Electronics will ship the replacement via ground shipping to the original destination.

Order Acceptance

- Acceptance of orders is contingent upon the receipt and approval of detailed specifications by Quantum Electronics.
- Prices quoted are valid for 30 days from the date of the quotation.

Finality of Orders

-All orders are final unless otherwise stated